Terms of service
Last updated: 7 October 2026
These General Terms and Conditions of Sale and Use (hereinafter the “Terms”) govern the use of the AccessoryWorld.ch website and orders placed through it. Markdown collé
The website is operated by:
TradTech Sàrl – AccessoryWorld.ch
Rue du Simplon 32B
1020 Renens
Switzerland
Email: info@accessoryworld.ch Markdown collé
By placing an order on AccessoryWorld.ch, the customer acknowledges having had the opportunity to review these Terms before confirming the order.
1. Scope
These Terms apply to the use of AccessoryWorld.ch and to product orders placed through our online store.
The version applicable to an order is the version in force at the time the order is concluded.
These Terms are supplemented, where applicable, by our Return and Refund Policy, Shipping Policy and Privacy Policy.
2. Products and Availability
We endeavour to present the features, descriptions, photographs and information relating to our products as accurately as possible.
Photographs and illustrations are provided to present the products. Slight differences in colour, finish or appearance may result from the screen used, manufacturing processes or product developments, without affecting the product’s essential characteristics.
Products are offered subject to availability.
If an ordered product becomes exceptionally unavailable, we will inform the customer as soon as possible. Depending on the circumstances, we may offer a replacement product with the customer’s agreement or refund the unavailable product.
3. Prices
Prices displayed on AccessoryWorld.ch are stated in Swiss francs (CHF).
Applicable taxes and non-optional charges are included in the displayed price. Any delivery charges or optional services are shown separately before final confirmation of the order.
We may change our prices at any time. Price changes do not affect orders that have already been concluded.
In the event of an obvious pricing or information error resulting, in particular, from a technical or data-entry error, we reserve the right to contact the customer in order to correct the situation before fulfilling the order.
4. Orders and Conclusion of the Contract
The customer selects the desired products and adds them to the shopping cart.
Before submitting the order, the customer has the opportunity to review the selected products, quantities, contact details, delivery address and payment information, and to correct any errors.
By confirming the order using the button provided for this purpose, the customer submits the order and agrees to pay the amount indicated.
An electronic confirmation is then sent to the email address provided by the customer.
We reserve the right to refuse or cancel an order for legitimate reasons, including suspected fraud, clearly incorrect information, product unavailability, inability to fulfil the order, or an obvious error relating to the price or product.
If an order that has already been paid for is cancelled by AccessoryWorld.ch, the corresponding amount will be refunded.
5. Payment
The available payment methods are displayed during checkout.
Depending on the options available at the time of purchase, payments may be processed through:
Shopify Payments, TWINT, PayPal or PAND.
The customer is responsible for ensuring that the payment information provided is accurate.
Where the selected payment method requires prior confirmation, preparation or shipment of the order may take place after payment has been confirmed.
Payment service providers may apply their own terms of use and security requirements.
6. Shipping and Delivery
The terms relating to the preparation, shipment and delivery of orders are detailed in our Shipping Policy, available on AccessoryWorld.ch.
The applicable delivery methods, charges and estimated delivery times are those indicated on our website or during checkout.
The customer is responsible for providing an accurate and complete delivery address.
Our Shipping Policy forms an integral part of these Terms.
7. Returns and Refunds
The conditions applicable to returns, exchanges and refunds are detailed in our Return and Refund Policy, available on AccessoryWorld.ch.
AccessoryWorld.ch provides, in particular, a 30-day commercial return period from the date the order is received, subject to the conditions set out in that policy.
This commercial right of return is voluntarily provided by AccessoryWorld.ch and must be distinguished from the customer’s legal rights where a product is defective.
Our Return and Refund Policy forms an integral part of these Terms.
8. Defective or Incorrect Products
If a product is received damaged, is defective or does not correspond to the order, the customer is invited to contact us as soon as possible at info@accessoryworld.ch or through their customer account.
To process the request, we may ask for the order number, a description of the issue and photographs of the product.
Depending on the circumstances and applicable legal provisions, an appropriate solution may include repair, replacement, exchange, a price reduction or a refund.
Any mandatory rights available to the customer under Swiss law remain unaffected.
9. Personalised Products
Certain products may be personalised, manufactured or modified according to the customer’s instructions.
Return requests relating to such products are reviewed on a case-by-case basis, taking into account, in particular, the nature of the personalisation, the condition of the product and whether it can be resold.
This provision does not limit the customer’s legal rights where a product is defective or does not correspond to the order.
10. Customer Account
Certain features of AccessoryWorld.ch allow the use of a customer account.
The customer is responsible for the accuracy of the information associated with their account and must take reasonable precautions to protect access to it.
Any suspected fraudulent or unauthorised use should be reported to us as soon as possible.
11. Intellectual Property
Content belonging to AccessoryWorld.ch, including our visual identity, original texts, graphic designs, original photographs, logos and other elements created for our business, is protected by applicable intellectual property rights.
Trademarks, logos, photographs and other content belonging to manufacturers, suppliers or other third parties remain the property of their respective owners.
It is prohibited to reproduce, modify, distribute or commercially exploit protected AccessoryWorld.ch content without prior authorisation, except where permitted by law.
12. Use of the Website
AccessoryWorld.ch must be used lawfully.
In particular, it is prohibited to attempt to compromise the security or operation of the website, obtain unauthorised access to our systems, or use our Services for fraudulent or unlawful purposes.
We may take reasonable measures necessary to protect our store, customers and systems against misuse.
13. Third-Party Services and Websites
AccessoryWorld.ch may use services provided by third parties or contain links to external websites.
When the customer uses a third-party service or website, the terms and policies of the relevant provider may apply.
We are not responsible for the content or practices of third-party websites that we do not control.
14. Data Protection
The processing of personal data in connection with the use of AccessoryWorld.ch is described in our Privacy Policy.
This policy sets out, in particular, the categories of data processed, the purposes for which they are processed and the main service providers that may be involved in such processing.
Our Privacy Policy forms an integral part of these Terms.
15. Liability
We endeavour to ensure the proper operation of AccessoryWorld.ch and the accuracy of the information published.
Temporary interruptions, maintenance operations, technical errors or events beyond our control may nevertheless occur.
To the extent permitted by applicable law, TradTech Sàrl cannot be held liable for damage resulting exclusively from circumstances reasonably beyond its control.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited, or any mandatory rights available to the customer under Swiss law.
16. Amendments to the Terms
We may amend these Terms to reflect changes to our business, services or applicable legislation.
Any amendments will not retroactively affect orders that have already been concluded.
The most recent version is published on AccessoryWorld.ch.
17. Applicable Law and Disputes
These Terms and contracts concluded with AccessoryWorld.ch are governed by Swiss law, subject to any applicable mandatory provisions.
In the event of an issue relating to an order, we invite the customer to contact us so that we can seek a solution.
Mandatory provisions concerning jurisdiction, including those applicable to contracts concluded with consumers, remain unaffected.
18. Contact
For any questions regarding these Terms:
TradTech Sàrl – AccessoryWorld.ch
Rue du Simplon 32B
1020 Renens
Switzerland
Email: info@accessoryworld.ch
Last updated: 7 October 2026